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At Travel Adventures International (TAI) it is our responsibility to transform your vision into value. We ensure that your business trips are effortless and seamless and, therefore, guarantee that your travel objectives are defined and your trip is successful and pleasurable.
TRAVEL MANAGEMENT SERVICES
Travel Adventures International prides itsself on ensuring the best travel experience possible. We leave nothing to chance and ensure that every aspect of travel is taken care of. With us, you will have complete peace of mind, knowing that your traveler information is safe and secure and your trip is a guaranteed success.
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Technology & Security
Travel Adventures has best in class travel technology. All data transfers and storage use end-to-end encryption, with 256 bit SSL in transit and AES encryption at rest — the same level of encryption you find with banks.
Cost saving & Benchmarking
Through years of industry experience and partnerships, TAI has sourced the best of breed suppliers in the travel industry and can, therefore, offer you the best in price, professionalism and pedigree. TAI systems have an advanced fare-search capability to deliver the lowest cost choices for travellers.
Customer Service
We pride ourselves on ensuring the best travel experience possible. We leave nothing to chance and ensure every aspect of travel is taken care of. You will have complete peace of mind, knowing that your traveler information is safe and secure
Quality Control & Processes
TAI consists of a Total Quality Management (TQM) system that ensures customer satisfaction through the improvement of all organisational processes. TAI uses customer feedback surveys and records all client communication to ensure exceptional service delivery.
Values & Ethics
We undertake all activities according to the following values
Honesty
Integrity
Transparency
Loyalty
Responsibility
Reporting
TAI enables Real-Time Reporting for Ultimate Visibility over Travel Processes. Real-time pre-and post-trip reports link travel-costs-to-cost centres and highlight missed savings and exceptional behaviour. We provide a variety of online (real-time) reports for travellers.
About Us
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Our staff are the best in the business
By ensuring effective staff and client support and managing structures, (TAI) can guarantee fast, effective and efficient service delivery 24/7. Our service delivery never stops, disappoints or founders, and all of your travelling needs will be met at the click of a button at a mile a minute.
TAI provides the following after-sales services to its clients:
· Assisting with Company Travel Policy
· Ensuring that the TAI staff servicing the account are familiar with your travel policy and procedures
· Implementing the Service Level Agreement
· Identifying your preferred suppliers; participation in initial and ongoing negotiations with suppliers
· Performance management of all preferred suppliers
· Promotion of preferred supplier products through expos and training sessions
· Arranging familiarisation visits as requested and required, with prior authorisation
· Providing guidance in the use and application of MIS reports
· Benchmarking of fares and rates for accurate cost saving analysis
· Scheduling meetings and workshops with Travel Co-ordinator and/or all relevant designated employees and Travellers
· Providing follow-up minutes and agendas on all meetings held
· Assisting with frequent flyer reconciliation upon receipt of correct documentation
· Handling all queries pertaining to accounts
· Assisting with lodged and corporate credit card selection and application
· Assisting with monthly reconciliation of the travel account and invoicing procedures
· Producing and guiding application of the quarterly Service Level Agreement and MIS report
Travel Adventures International currently has a BEE rating of level 1. We are a proudly South African company that believes in supporting and nourishing its surrounding environment. We pride ourselves on playing a role in South Africa’s growth and development towards a stronger future. We empower previously disadvantaged individuals by equipping them with the skills, expertise, training and encouragement needed to succeed.
We ensure that candidates do not only have a job, but a passion for life, urging them towards financial security and self-fulfillment.
Client Testimonials
S.J. Davies
International Relations
Correctional Services
This company has set the BENCHMARK in terms of Service Excellence in the travel industry and has also assisted the Department at very short notice with urgent requests for travel related matters and conferencing for International events.
Of all the travel agencies that I have used, this company is by far the leader in their field and goes beyond the call of duty and that No request cannot be dealt with.
A. Brits
Business Manager
Excellent and trustworthy services delivered by Travel Adventures International. They are very reliable and go out their way to provide quality service. They even help with short notice travel related arrangements locally and Internationally without any hassle. I want to assure you that Travel Adventures is a legitimate and trustworthy service provider with a proven track record of achieving results.
I am totally satisfied with all aspects and will recommend their services to anyone.
A.T Qunta
Provincial Manager
SEDA Western Cape
Our employees at Junior, middle as well as Executive levels have been well taken care for during their travel.
Travel Adventures International demonstrates professionalism at all times with an attention to detail of the highest standard. Their knowledgeable staff are pleasant and always offering cost effective alternatives - a refreshing quality in times when cost reductions are a priority with many organisations.
A small but well organised team
Value Added Services
Travel Adventures International will provide clients with a highly experienced team to assist with meetings, conferences, group events and incentives. We go the extra mile to ensure that all aspects of your business are a success.
TAI offers a 24/7/365 emergency helpline for on the spot decisions and assistance. TAI’s 24-hour Emergency Service currently provides many comforts for travellers seeking assistance. The TAI 24-hour line is staffed with a combination of senior consultants and/or directors. These are highly experienced travel professionals who deal on a daily basis with travellers in a client. This is NOT an outsourced service
Travel Adventures now has started it’s own air charter division. The first aircraft is a Beechcraft Baron which can accommodate four passengers (excluding Pilots) and is ready for take-off from Wonderboom Airport at a moments notice. Its sister, the Beechcraft Bonanza is a super quick sister to the Baron and is also fuelled and ready to fly.
TAI is also in the process of acquiring a Cessna Caravan which will allow Clients to land in rough terrain (e.g. Mines) with very short landing strips. TAI saw this need from government and has made this value add available exclusively to its preferred clientele.
TAI offers a number of value-added services to all its clients. These include, amongst others, mobile IT platforms, such as TripIt, to organize travel itineraries. This allows travellers to keep all their travel plans in one place and access their itineraries anytime, on any device. CheckMyTrip, via the Amadeus GDS, gives the traveller and the client’s travel co-ordinator internet access to the full, real-time details of their reservations in an easy-to-read graphical format. All the traveller needs to do is type in the record locator (PNR) and/or family name and the trip details are then displayed along with a wealth of useful destination information.
Information available from CheckMytrip drastically reduces the number of routine query calls to TAI. A traveller can retrieve his/her reservation no matter where they are.
TAI also provides the following additional value added services
Destination information for regional and international destinations
Health warnings
Weather forecasts
Places of interest
Visa information
Travel alerts
Location of hotels and restaurants
Information including the cost of public transport
Rules and procedures of the airports
Business etiquette specific to the country, and
Airline baggage policy
SMS notifications for travel confirmations
Travel audits
Global Travel Risk Management
Delivery Service: Air tickets and travel documentation can be delivered to the traveller's office.
Value added services are offered within the parameters of client policies and client regulations.
Cost Saving & Benchmarking
Through years of industry experience and partnerships, TAI has sourced the best of breed suppliers in the travel industry and can, therefore, offer you the best in price, professionalism and pedigree. TAI systems have an advanced fare-search capability to deliver the lowest cost choices for travellers.
​
Quality Control & Processes
TAI consists of a Total Quality Management (TQM) system that ensures customer satisfaction through the improvement of all organisational processes. TAI uses customer feedback surveys and records all client communication to ensure exceptional service delivery.
Reporting
TAI enables Real-Time Reporting for Ultimate Visibility over Travel Processes. Real-time pre-and post-trip reports link travel-costs-to-cost centres and highlight missed savings and exceptional behaviour. We provide a variety of online (real-time) reports for travellers.
Contact us
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Email & Phone:
Tel: 012-460-7421
Address
Groenkloof Office Forum
57 George Storrar Drive
Groenkloof, Pretoria